Contact information
Contact ShopHub — We're Here to Help
We'd love to hear from you! 👋 Our friendly support team is available 7 days a week and typically responds within the hour during support hours.
How to reach us:
- 📞 Phone — Call us during support hours
- ✉️ Email — cs@shophub.co.nz
- 💬 Live Chat — Click the chat icon on any page
Support hours:
| Country | Hours |
|---|---|
| 🇳🇿 New Zealand (NZST) | Mon–Sun, 9:00am – 9:00pm |
| 🇦🇺 Australia (AEST) | Mon–Sun, 7:00am – 7:00pm |
| 🇬🇧 United Kingdom (GMT/BST) | Mon–Sun, 9:00pm – 9:00am |
| 🇺🇸 United States (EST) | Mon–Sun, 4:00pm – 4:00am |
| 🇨🇦 Canada (EST) | Mon–Sun, 4:00pm – 4:00am |
Response time: typically within the hour during support hours.