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How It Works

HOW IT WORKS • FACTORY DIRECT • FROM MOQ 10

How It Works
Sourcing Research from NZ$399.99 • Secure Payments

ShopHub NZ is a NZ-based sourcing agent. We connect you to vetted factories. We do not manufacture products.

Research fees: NZ$399.99 for the first product and NZ$319.99 for each additional product. The additional-product fee already includes 20% off the standard fee; no further discount code is needed. This pays for research and preparation of your Quote Pack, not a deposit towards the goods.

Research fees and commission credit

Research packages: 1 product NZ$399.99; 2 products NZ$719.98; 3 products NZ$1,039.97; 4 products NZ$1,359.96; 5 products NZ$1,679.95. For more than 5 products, contact us for payment instructions.

When you place an order, the full research fee paid for your enquiry (NZ$399.99 for the first product and NZ$319.99 for each additional product) is credited against the commission on your combined order. The research fee remains the minimum charge if commission is lower; unused credit is not refunded. Any additional commission equals the combined-order commission less the research fee paid, with a minimum additional balance of NZ$0.

Before sourcing work starts, the research fee paid is fully refundable. Once work starts, it is non-refundable except if no factory price can be sourced for a product. We retain NZ$99.99 for each unsuccessful product: the refund is NZ$300 for the first product charged at NZ$399.99, or NZ$220 for an additional product charged at NZ$319.99. This calculation applies separately to each unsuccessful product in a multi-product enquiry.

Submit your enquiry first, then use the matching payment option shown after successful submission. Shopify checkout packages cover 1–5 products. The standalone NZ$399.99 PayPal payment link covers one product only. Keep your enquiry reference and use the same email address for payment.

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Step 1: Submit Your Idea - Research from NZ$399.99

Send us your product specs, reference links/images, target cost price, and your desired MOQ.

We vet 3-5 factories within 3-5 business days.

The research fee covers research time, not a product deposit. The first product is NZ$399.99; each additional product is NZ$319.99.

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Step 2: Sample & QC Verification

We arrange samples if required (sample + sample freight at your cost). We provide QC photos and/or video, negotiate pricing and terms, and present options. You approve before production.

We do not guarantee factory performance or that a sample will perfectly match final production. Minor variations can occur.

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Step 3: Produce & Ship

Production: Typically 3-20 days depending on product.
Shipping: 3-30 days, tracked and insured to NZ, AU, US, CA, UK. Door-to-door or to your 3PL / freight forwarder.

What You Get - ShopHub NZ Sourcing Research from NZ$399.99

1. 3-5 Vetted Factory OptionsNot just links. We provide factory profile, years in business, relevant export history, and why we included them.
2. Factory Direct Quote & Landed Cost SheetYour personalised spreadsheet including: ex-factory unit price, MOQ 10+ pricing, freight estimate to your destination, estimated duties/taxes, landed cost per unit, and indicative RRP based on current retail prices where available. Prices are estimates only.
3. Our Recommendation + Risk ScoreWe give you our top pick: e.g., "We recommend Factory #2 — best balance of price, QC history and lead time." Plus red flags/risks.
4. QC Video/Photos & Sample VerificationPre-shipment photo/video check where possible. This reduces risk but does not replace a full third-party inspection.
5. Freight & ETA BreakdownAir vs Sea cost comparison to your destination, estimated transit time, and delivery estimate. Final freight costs confirmed at time of booking.

Next Steps Action Plan

  1. Tick the box for the product/factory you wish to proceed with.
  2. Tick to agree to our Terms & Conditions and Sourcing Agreement.
  3. Click APPROVE.

Once we receive your approval, we will confirm the applicable service commission and credit the full research fee paid against the commission on your combined order. Only commission above that credit is payable as additional commission; the research fee remains the minimum charge and unused credit is not refunded. Sample fees and sample shipping fees, plus the production deposit and balance, are handled separately.

Payment through ShopHub NZ

You pay ShopHub NZ and we pay supplier as your agent. You remain the Importer of Record unless agreed in writing. ShopHub NZ acts as sourcing agent only.